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Agaric and lots of others need: an open source, modular messaging framework

In the context of an e-mail / mailing list manager:

Every news organization, every nonprofit, every community-oriented business or organization needs e-mail that allows personalization and tracking of recipient actions in response. Another common need is for mailing lists, which allow group participation in e-mail conversation, and for forums, which allow group conversations online.

Neither need is met well currently, particularly when it comes to integration with web sites, custom processing, and (for multiple mailing lists) prevention of duplicate messages.

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