Home ›
Skype malfunction? Non-sensical claim of auto-recharge suspendedSkype malfunction? Non-sensical claim of auto-recharge suspended
Submitted by Benjamin Melançon on September 2, 2010 - 6:47am
This was sent to the e-mail address for and appears to be for my personal account. I have the same $5.98 credit that i've had for months.
Auto-recharge suspended
Unfortunately, we were unable to Auto-recharge your Skype Credit balance as you have reached your monthly spending limit. For fraud prevention purposes we impose restrictions on the amount of Skype Credit you can purchase. We apologize if this has caused you any inconvenience.Find out more about monthly limits.
What can you do about it?
You can change your Auto-recharge payment details to an alternative payment method such as PayPal.See the different ways to pay for Skype products.
On our business account, we have a $4.10 credit (the formerly 1.95 Euro it charged for our subscription). That's what we get charged each month. Monthly limits are $700 and up. And we pay through a method which has no monthly limit at all. Yet it says this right on our account:
Auto-recharge Suspended Disable
We are unable to Auto-recharge your Skype Credit balance as you have reached your monthly purchase limit using payment methods such as credit cards and PayPal. Auto-recharge has not been cancelled and will resume at the beginning of the next calendar month. You can top up your balance using alternative purchase methods.
Skype fail.
Searched words:
skype silliness
skype wasting my time
Comments
Six months later and the same exact frustration
After the chat above - and
After the chat above - and tweeting this page - it seems to have been fixed.
Post new comment