How to setup a Linksys router with Verizon FIOS
So you just got Verizon FIOS installed and are starting to realize that the ActionTec MI424-WR modem/wifi router that they gave you is a piece of junk...(unless of course you want to go back to the stone age and use an ethernet cord!!) Don't worry, there's hope. You can disable the router features and hook up your trusty old linksys, just use the instructions below.
!!WARNING:Following these instructions will disable your Verizon TV service features, such as On-Demand.
(original post/ resource here )
Why make the MI424-WR a bridge?
- New FiOS installations now connect you using the MoCA system from the ONT, not ethernet, thus preventing you from directly connecting a router of your choice to the ONT (some of you may say that the ethernet jack at the ONT is still there and you could run an ethernet cable to it, but it will NOT work because the ONT was not configured for ethernet connectivity during initial install by verizon)
- As part of the new FiOS installations, you are given an ActionTec MI424-WR router
- The MI424-WR is a pretty decent router (is powerful, has lots of features, and is quite flexible), however the major issue with it at the moment is the puny NAT table (only 1kb in size). The NAT table is easily overflowed just by running a single bittorrent or in some cases, playing games. When the NAT table is overflowed, you will get the "No IP for NAT - connections may fail" error logged in your MI424-WR's security log. During this time, you will unable to browse, ping, or connect to anything until you wait about 3 minutes. This problem seems to be widespread with this router, regardless of which firmware release is used. No one has been able to produce a workaround for this issue and neither Actiontec or Verizon has acknowledged this issue officially. This problem makes your FiOS connection next to useless. While your overall throughput may drop when using a store bought consumer grade router, your actual usability may increase. I personally would take this trade off over NAT errors any day
- Instead of paying at least $100 to fix something that's not your fault (buying a MoCA to ethernet bridge), make the MI424-WR as a bridge and use a router of your choice!
Resolution
This is what you will need to do:
- Connect your computer to the MI424-WR using an ethernet connection if you have not done so
- Open your web browser and type in 192.168.1.1 in the URL and press "enter"
- The default username and password for the MI424-WR is "admin" and "password, however verizon techs tend to change the password to "password1". If neither works, you will need to do a hard reset on the router (hold down the reset pinhole with a paperclip for about 10 seconds). If you did a hard reset, you may not be able to reconnect to the ONT due to a configuration issue with the default router settings (I will explain how to get it working as you keep reading)
- Once you are logged in, go ahead and reset the router to the default settings if you have done numerous customizations in the past, otherwise don't worry about it. To reset the config to defaults, click on "Advanced" at the top, then click yes in the confirmation box. You will then see "Restore Defaults" at the lower left side of the screen (under the red toolbox icon). The router will now reboot itself. Remember that the username and password resets itself to the ActionTec default of "admin" and "password". It's a good idea to change the password after this is all done of course.
- Go ahead and log back into the router if you have "Restore Defaults", otherwise just click on "My Network" at the top of the screen. Once you are there, click on "Network Connections" at the menu on the left.
- You should now see a list of interfaces that exist in the router. To see them all, click on the "Advanced" button below that list.
- Now you will need to do this very important step. you will need to release your MI424-WR's IP from the ONT or you will NOT be able to have your new router DHCP an IP for itself!. To do this, click on the "Broadband Connection (Coax)" from the connection list. Then click on the "Settings" button at the bottom. You will now see a bunch of settings for this interface. Make sure the "Privacy" option is enabled (if you have reset your MI424-WR to defaults earlier, it maybe disabled. Not having this setting enabled will cause the connection to the ONT to fail!). You can click on the "Release" button if an IP address is currently assigned to the MI424-WR. Click the "Release" button and immediately change the "Internet Protocol" option to "No IP Address" (default setting is "Obtain an IP Address Automatically"). Click on "Apply" afterwards, then "Yes" (if there's a confirmation message), then "Apply" again.
- Now you will need to turn the MI424-WR into a bridge. In the connection list, click on "Network (Home/Office)", then click on the "Settings" button. You will see a list of interfaces under "Bridge". Check the box next to the "Broadband Connection (Coax)", then check the box under the STP column. Click on "Apply" afterwards, then "Yew" (if there's a confirmation message), then "Apply" again.
- Since the MI424-WR will no longer be used for routing, go ahead and disable its wireless interface also. Click on "Wireless Access Point" in the interface list and then click on "Disable". You can also disable this in the "Wireless Settings" section.
- Just in case the MI424-WR will do something wacky, I disabled the built-in firewall also. Click on "Firewall Settings" and then select "Minimum", then click on "Apply".
- Verify that the MI424-WR no longer has a connection to the internet by looking at the status information in "Main". It should have a red light and say it's on PPPOE right now. The MI424-WR should still have a connection to the ONT. You can check this by going back into "My Network", then "Network Connections", then clicking on the "Full Status" button at the bottom of the list. "Broadband Connection (Coax)". Should say it's connected still.
- Next, disconnect all computers from the MI424-WR. Setup the router of your choice (for me, I'm using a Linksys WRT54G v4 running dd-wrt). Make sure your new router's IP address is something different from 192.168.1.1 or it will conflict! Your new router should now DHCP an IP from verizon without any problems.
The only way to access the MI424-WR after this setup is to directly connect a computer to it (via ethernet) and using a static 192.168.1.* IP address. It will no longer DHCP an IP to you. You will also notice that the "Internet" light (may look like a map globe) on the router will now be lit orange and blink red. This is normal. The MI424-WR control panel will also perpetually say you're not connected to the internet. That too is normal.
You will know everything is working when you see your new router getting an IP from verizon.
Comments
Wow...nice...
I only recently got FiOS with Verizon. I really didn't want to but my DSL provider was giving me all sorts of headaches (Speakeasy) trying to fix issues on the DSL line (there were a lot actually).
It was fine for about a month before I started losing connectivity. I'd still be able to resolve DNS and for whatever reason I could get through to Amazon.com but nothing else loaded. After going back and forth with FiOS support (I think their manual starts and ends with factory resetting the router), they decided to send me a new router since they figured that was the issue (fancy that). Then, a month later, that one started up resulting in hours of downtime yesterday. Both routers were Actiontek WI424-WR Rev E.
They actually sent out a tech today but of course everything was flowing again so the tech didn't feel like he could do anything. Meanwhile, I'd wanted to try to figure out a way to bridge their piece of crap device with my router (a D-Link DGL-4100) I had while using DSL (which I kept because I didn't trust Verizon to maintain any sort of solid service). I found this little tidbit. The whole limited NAT Table thing got me thinking that this might solve my issues (I do a fair amount of gaming--no bit torrent--but I also work from home doing a lot of developement). After a lot of frustration, managed to get it working with some modifications below. The biggest thing in the end was the MAC address cloning, though I have a feeling the DNS relay was necessary too.
Unfortunately, I had spent a lot of time going back and forth trying different things since running through the original post's steps didn't work out of the box.
A couple things that I did differently:
1) In the Network (Home/Office) properties, I switched DNS Server to No DNS Server and IP Address Distribution to DHCP Relay.
2) On my router, I had to go to advanced settings and entered the MAC address used by the Broadband Connection (Coax) connection (effectively cloning it). This step is needed (don't know if this is a new thing for FiOS) since when I just left it as is (the D-Link's own MAC), it couldn't get an address. I tried other MAC addresses for the router but that one seems to be the only one that'll work. I remember this from when I swapped out the newer Actiontek router I got. The In-Home Agent had a specific step where it cloned the MAC address (supposedly) for the connection as part of the swap out. That got me thinking that they might actually be limiting access to the DHCP server by MAC address. Could be a new thing with them or something?
3) Give it some time after you've made the changes, especially once you lit the fuse on the IP acquisition on your router. When I made the change, I got the new IP/DNS addresses but my computer still wasn't resolving DNS. I ended up heading out for lunch and when I came back, it was all working. No clue how long it really took.
We'll see if this fixes the main issue completely. If so, I'll be happy enough to finally cancel that DSL connection (it's my backup for now in case this one goes down) and be on my merry way. If not, then it's back to square one and the FiOS support we all know and loathe.
Cascade Linksys WRT310N to Verizon Actiontec MI424WR
Is there anyway to cascade the Linksys WRT310N to the Verizon Actiontec MI424WR. I would like to place the Linksys WRT310N on the lower level of my home to "bridge" the Verizon router which is on the third level of my home (hoping to improve wireless signal). I don't want to lose the verizon FIOS TV capabilities. Any assistance would be appreciated. Thanks.
FTP through the bridge
I've successfully setup the bridge, the internet is working fine as well as my Remote Desktop Connection but for some reason I can't get the FTP to go through. I have a Western Digital Network Drive, have tried both DHCP and a static IP on the device but neither seem to work. I've reserved the DHCP for this device to 1.14 through my linksys and can FTP to the network drive locally but cannot seem to access the drive outside of the network. Is there a setting I need to change on the Verizon modem/router for FTP to be passed through? What about the linksys? I know FTP is not secure but the network drive doesn't seem to support much else.
Please help, anyone!
Same issue with the Westell UltraLine Series 3
Software Version: 1.02.00.04 Upgrade
Release Date: Aug 28 2008
Platform: Westell UltraLine Series3
Model Number: A90-9100EM15-10
INI File Name: 096-900205-02
INI File Version: A
Hardware Version: D
Hardware Serial Number: 09AK05182948
every so often loose all connectivity due to NAT issue..
you would have thought verizon would have gotten there act together by now...
I have ethernet connection to ActionTec router, different?
I was one of the first families in my area to get fios. My connection to the Actiontec router is via ethernet and I have a secondary small box hooked up to a lan port from verizon. My assumption is this secondary box gets the fois info for my dvr's. Is this correct? If so then, MY Actiotec router can just be swapped out for another, after releasing the I.P. address? Want to go to a box with gigabyte ethernet as well as "N" wireless. I don't want to loose the dvr capabilities yet, my wife will bitch. How about a recommendation on a dual "n" box as well?
Thanks a bunch, worked like
Thanks a bunch, worked like a charm. Verizons router was giving me 8mb/5mb, new linksys gives me 20/15 on a 25/25 line which does get max speed when wired.
Using Static and getting wireless devices online using Actiontec
This is the closest discussion I've found regarding my problem, so I thought I'd ask in case anyone has advice:
First off, I am using the Actiontec as my router, so the Linksys stuff doesn't apply to me. My main PC is connected to the Actiontec and I have 2 laptops, 2 Iphones, and 1 Wii that I want to use this router wirelessly. About a year ago, I had found a way to individually assign each of these a static IP address from my provided range, using the Actiontec Router settings page online.
The other day for no reason my internet stopped working. I called Verizon who did a hard reset. I was back online, but Verizon failed to mention this would put all my settings back to default. Now I can't remember how to get all of the devices the way they were before.
Of course Verizon cannot help me set it all back up because they say they don't support static IP addresses. Does anyone know how I can set my devices back up (I completely forget and it took months last time), or at least know of a link where I can find out how?
All I know is to assign my wired PC an IP address manually. I'd guess I need to go into the 'Wireless Connections' option but none of this looks familiar to me.
Thanks,
k
Worked nicely for me, with new FIOS install
I took as many screen shots as I could of intermediate steps, plan to add them to a copy of your instructions with a pointer back to the original(s). I hope that is ok.
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